FAQs:

Are you accepting new clients?

Jenna is returning from sabbatical in fall of 2024 and hopes to be accepting clients in SF by December 1, 2024.

Do you accept insurance?

Jenna does not accept Medicaid and does not work directly with insurance providers. However, you can check with your insurance about “out-of-network providers.” Jenna can provide a Superbill that you submit to your insurance provider for reimbursement for any amount covered *if* your insurance covers this treatment out-of-network.

What is a Good Faith Estimate?

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law (“No Surprises Act”), health care providers need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical services when the estimate is requested. Additional details:

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

  • For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or contact your state agency: Colorado Division of Insurance: 303-894-7490 or 1-800-930-3745 / Massachusetts Division of Insurance: 617-521-7794 or 1-877-563-4467